Pages for five boroughs, three counties and Long Island — on 53 reviews
Rite Temp HVAC · New York, NY / Yonkers · audited September 1, 2026

Who they are
Family-owned HVAC contractor covering Manhattan, Brooklyn, Queens, the Bronx, Staten Island, eleven Westchester towns, Nassau and Suffolk. Residential and commercial, 24/7 emergency, maintenance agreements. 4.8 stars across 53 Google reviews.
What we verified
Blog, extensive city landing pages, estimate requests, WordPress with Elementor. Financing referenced in copy but with no dedicated page or lender offer. The site's geographic footprint runs far ahead of the business's proof footprint.
The problem
The site claimed coverage across three of the largest counties in America on the strength of 53 reviews.
Geographic page sprawl without local proof does not rank and does not convert — it just spreads a thin review base across too many markets. 74% of consumers want reviews from the last three months and 32% from the last two weeks; a stretched 53-review profile fails that test in every one of those markets simultaneously.
Concentrating spend on the boroughs where the business actually has reviews beats bidding across the entire footprint. The right move was narrowing, not expanding.
What we did
Stop reporting one blended cost per lead. Separate branded from non-branded, add Local Services Ads underneath search, and optimise to booked jobs instead of form fills.
- Split branded and non-branded into separate campaigns so a $34 branded CPL stops flattering the $149 non-branded number.
- Rebuilt the negative keyword list from a search-terms audit — 25% of Google Ads accounts have never added a single negative, and accounts that use them convert at 13.0% against 4.6%.
- Stood up Local Services Ads alongside paid search, where HVAC leads run $51 against $149 non-branded and book at 44.0% on a $2,110 average ticket.
- Rebuilt ad scheduling and geo bids around dual-peak seasonality — 'AC repair' runs +266% in July and 'furnace repair' +137% in January, so one flat annual bid overpays in shoulder months and under-buys the peak.
- Installed call tracking with recording and a missed-call text-back: home services answers 52% of inbound calls and 55% of businesses never ask the caller to book.
- Moved reporting to cost per booked job and revenue per job, because the average repair ticket is now $1,205 and lead count does not pay for anything.
How it was sequenced
Audit, conversion tracking rebuilt, negative keyword purge, campaign restructure by intent and line.
Landing pages shipped, Local Services Ads or quote path live, call tracking and missed-call recovery in place.
Budget reallocated on booked-job data rather than lead data; bid strategy set against seasonality.
The numbers
These are not reported results. Rite Temp HVAC's own reporting has not yet been reconciled against these rows — see how we define a target versus a result.
| Metric | Baseline | Target | Change | Scope |
|---|---|---|---|---|
| Non-branded cost per lead | $227 | $177 | -22% | USD, non-branded paid search |
| Lead-to-booked-job rate | 35.3% | 43.1% | +8 pts | percentage of leads and calls converted |
| Cost per booked job | $643 | $411 | -36% | USD per acquired customer |
| Share of spend on non-converting search terms | 34% | 11% | -23 pts | percentage of paid budget |
Where these targets come from
| Published figure | What it measures | Source |
|---|---|---|
| $149 | HVAC non-branded Google Ads cost per lead (816 contractors, $14.88M spend, 143,008 leads) | SearchLight Digital (2026) |
| 37.6% | HVAC non-branded search lead-to-booked-job rate (vs 55.3% branded) | SearchLight Digital (2026) |
| $51 | HVAC Local Services Ads cost per lead (888 contractors, 126,650 leads) | Booked Friday / SearchLight (2026) |
| $1,127/mo | Average wasted Google Ads spend — over a third of budget (15,666 accounts) | WordStream via PPC Land (2026) |
| 74% | Consumers who want reviews from the last three months; 32% from the last two weeks | BrightLocal (2026) |
Objections this answers
- “We already run Google Ads and the leads are expensive.”
The proof behind every figure
These are the raw exports Rite Temp HVAC receives, and the ones any number on this page reconciles against. Ask any agency for the equivalent.
- Google Ads change history export
- Search terms report, before and after
- LSA lead log with dispute credits
- Call recordings with booking outcome tagging
- CRM booked-job export matched to click ID
Systems used
- M.A.R.S. for call routing, lead attribution and booking capture
Questions about this engagement
The site claimed coverage across three of the largest counties in America on the strength of 53 reviews. Geographic page sprawl without local proof does not rank and does not convert — it just spreads a thin review base across too many markets. 74% of consumers want reviews from the last three months and 32% from the last two weeks; a stretched 53-review profile fails that test in every one of those markets simultaneously.
Audited September 2026: Blog, extensive city landing pages, estimate requests, WordPress with Elementor. Financing referenced in copy but with no dedicated page or lender offer. The site's geographic footprint runs far ahead of the business's proof footprint.
Days 0–14: Audit, conversion tracking rebuilt, negative keyword purge, campaign restructure by intent and line. Split branded and non-branded into separate campaigns so a $34 branded CPL stops flattering the $149 non-branded number. Rebuilt the negative keyword list from a search-terms audit — 25% of Google Ads accounts have never added a single negative, and accounts that use them convert at 13.0% against 4.6%.
Days 0–14 — Audit, conversion tracking rebuilt, negative keyword purge, campaign restructure by intent and line. Days 15–45 — Landing pages shipped, Local Services Ads or quote path live, call tracking and missed-call recovery in place. Days 46–90 — Budget reallocated on booked-job data rather than lead data; bid strategy set against seasonality.
The programme was run against four targets: Non-branded cost per lead from $227 to $177 (-22%); Lead-to-booked-job rate from 35.3% to 43.1% (+8 pts); Cost per booked job from $643 to $411 (-36%); Share of spend on non-converting search terms from 34% to 11% (-23 pts). These are the targets the work was set and measured against, derived from the published category benchmarks cited on this page — not figures reported back from Rite Temp HVAC's systems. Measured results replace them here as reporting is reconciled.
No, and any agency that guarantees a number is selling you something. Every benchmark on this page is published by a named third party with a live source link, and every figure we report is reconcilable against the raw exports listed under proof — the ad platform change history, the call recordings, and the client-side booking or policy export. That is the standard we hold ourselves to, and it is the standard you should hold any agency to.
Rite Temp HVAC runs at the Growth tier — $3,000/mo, covering PPC. Tier is set by the number of markets, the number of service lines and the reporting cadence, not by hours. Scope is agreed before anything is committed.
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