Privacy Policy
Last updated: May 2026
1. Information We Collect
When you use our website or services, we may collect:
- Contact information — name, email address, company name, and website URL when you submit a form or request an audit.
- Usage data — pages visited, time on site, referral source, and interactions with our site via standard analytics tools.
- Communication data — messages, emails, and calendar bookings when you contact us.
2. How We Use Your Information
We use collected information to:
- Respond to your inquiries and deliver requested audits or services.
- Improve our website, content, and service offerings based on usage patterns.
- Send relevant follow-up communications about our services (you can opt out at any time).
- Comply with legal obligations.
3. Data Sharing
We do not sell, rent, or trade your personal information. We may share data with:
- Service providers — trusted third parties that help us operate our business (email delivery, analytics, CRM) under strict data processing agreements.
- Legal requirements — when required by law or to protect our rights.
4. Cookies
We use minimal cookies for essential functionality and anonymous analytics. No advertising or tracking cookies are used without your consent. You can control cookie preferences through your browser settings.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, or as required by law. Lead form submissions are retained for the duration of the business relationship plus 24 months.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict processing of your data.
- Data portability.
- Withdraw consent at any time.
To exercise these rights, contact us at hello@qognitionagency.com.
7. Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
8. Contact
For questions about this privacy policy or to exercise your data rights:
Email: hello@qognitionagency.com