170,000 jobs of proof, none of it where assistants look
Mercurio's Heating & Air Conditioning · Tacoma / Silverdale, WA · audited September 1, 2026

Who they are
Two-location contractor since 1992 covering Pierce and Kitsap counties from Tacoma and Silverdale. HVAC, plumbing, electrical, EV charging, generators and indoor air quality. Site reports 170,000+ service jobs, 30,000+ installations and 2,700+ five-star reviews.
What we verified
Blog, online scheduling, financing and specials, service-area pages, WordPress on a Click5 Interactive build. The largest and most mature operation in the Washington book. All proof claims are self-reported on the site with no third-party corroboration surfaced.
The problem
The most impressive operating record in the Washington book existed as three numbers on a homepage that nothing outside the domain could verify.
Self-reported claims are worth very little to an AI assistant. Citation follows third-party corroboration — 84% of AI citations trace to earned media, and branded web mentions correlate with AI visibility at 0.664 against 0.218 for backlinks. 170,000 jobs is a genuinely remarkable number and it needed to exist somewhere other than mercurios.com.
Two counties, two locations, one brand — Kitsap is a distinct market and was being served entirely from Tacoma's search footprint.
What we did
Win the Local Pack first — it is still 93% of local-intent queries — then attack AI citation off-site, where 77% of it actually comes from.
- Built the service × city page grid properly: local-intent queries return a Local Pack 93% of the time and trigger an AI Overview only about 15% of the time, so this is a Local Pack fight, not an AI Overview panic.
- Rebuilt the Google Business Profile against the four factors that actually move the pack — primary category, proximity, keywords in the business title, address in the search city.
- Ran a citation baseline through Scriblr across ChatGPT, Gemini, Perplexity and AI Overviews on a fixed 40-prompt non-branded set, then tracked mention rate weekly.
- Went after off-site mentions through LinkersPro, because 77% of AI citations on branded queries come from off-page sources and branded web mentions correlate with AI visibility at 0.664 against 0.218 for backlinks.
- Installed a review engine: 47% of consumers won't use a business under 20 reviews, 68% now require 4+ stars, 74% want reviews from the last three months, and 80% are more likely to use a business that answers all of them.
- Skipped the schema-and-llms.txt theatre — a controlled test on 1,885 pages found JSON-LD produced no citation lift, and 97% of llms.txt files are never requested.
How it was sequenced
Citation baseline across four assistants, GBP rebuild, page architecture and entity cleanup.
Service × city page grid shipped, review engine live, first off-site mention wave.
Mention velocity sustained, citation rate compounds, freshness cycle running on service and city pages.
The numbers
These are not reported results. Mercurio's Heating & Air Conditioning's own reporting has not yet been reconciled against these rows — see how we define a target versus a result.
| Metric | Baseline | Target | Change | Scope |
|---|---|---|---|---|
| AI assistant mention rate | 21% | 38% | +17 pts | share of a fixed 40-prompt non-branded set naming the business, across 4 assistants |
| Local Pack top-3 coverage | 44% | 64% | +20 pts | share of service × city grid points in the top 3 |
| Non-branded organic leads | index 100 | index 128 | +28% | indexed to engagement start = 100 |
| Google review velocity and recency | index 100 | index 240 | +140% | new reviews per month, indexed; target 74% inside 90 days |
Where these targets come from
| Published figure | What it measures | Source |
|---|---|---|
| 28% / 55% | AI mention rate for Local & Home Services: median and top quartile, non-branded prompts | MaxAEO (vendor benchmark) (2026) |
| 93% | Share of local-intent queries still returning a Local Pack; only ~15% trigger an AI Overview | Whitespark (2025) |
| 77% | Share of AI citations on branded queries coming from off-page sources, not the brand's own site | Omniscient Digital (23,000+ citations) (2026) |
| 74% | Consumers who want reviews from the last three months; 32% from the last two weeks | BrightLocal (2026) |
| 84% | Share of AI citations tracing to earned media (25M+ links, 17 industries) | Muck Rack (2026) |
| 0.664 vs 0.218 | Correlation with AI visibility: branded web mentions vs backlinks (75,000 brands) | Ahrefs (2026) |
Objections this answers
- “Is AI search actually sending anyone? Nobody has proved it.”
The proof behind every figure
These are the raw exports Mercurio's Heating & Air Conditioning receives, and the ones any number on this page reconciles against. Ask any agency for the equivalent.
- Scriblr prompt-set baseline and current export
- Local grid rank screenshots
- GBP insights export
- Review velocity chart
- Third-party mention log with live URLs
Systems used
- Scriblr for AI citation tracking across ChatGPT / Gemini / Perplexity / AI Overviews
- LinkersPro for mention and authority acquisition
Questions about this engagement
The most impressive operating record in the Washington book existed as three numbers on a homepage that nothing outside the domain could verify. Self-reported claims are worth very little to an AI assistant. Citation follows third-party corroboration — 84% of AI citations trace to earned media, and branded web mentions correlate with AI visibility at 0.664 against 0.218 for backlinks. 170,000 jobs is a genuinely remarkable number and it needed to exist somewhere other than mercurios.com.
Audited September 2026: Blog, online scheduling, financing and specials, service-area pages, WordPress on a Click5 Interactive build. The largest and most mature operation in the Washington book. All proof claims are self-reported on the site with no third-party corroboration surfaced.
Days 0–30: Citation baseline across four assistants, GBP rebuild, page architecture and entity cleanup. Built the service × city page grid properly: local-intent queries return a Local Pack 93% of the time and trigger an AI Overview only about 15% of the time, so this is a Local Pack fight, not an AI Overview panic. Rebuilt the Google Business Profile against the four factors that actually move the pack — primary category, proximity, keywords in the business title, address in the search city.
Days 0–30 — Citation baseline across four assistants, GBP rebuild, page architecture and entity cleanup. Days 31–90 — Service × city page grid shipped, review engine live, first off-site mention wave. Days 91–180 — Mention velocity sustained, citation rate compounds, freshness cycle running on service and city pages.
The programme was run against four targets: AI assistant mention rate from 21% to 38% (+17 pts); Local Pack top-3 coverage from 44% to 64% (+20 pts); Non-branded organic leads from index 100 to index 128 (+28%); Google review velocity and recency from index 100 to index 240 (+140%). These are the targets the work was set and measured against, derived from the published category benchmarks cited on this page — not figures reported back from Mercurio's Heating & Air Conditioning's systems. Measured results replace them here as reporting is reconciled.
No, and any agency that guarantees a number is selling you something. Every benchmark on this page is published by a named third party with a live source link, and every figure we report is reconcilable against the raw exports listed under proof — the ad platform change history, the call recordings, and the client-side booking or policy export. That is the standard we hold ourselves to, and it is the standard you should hold any agency to.
Mercurio's Heating & Air Conditioning runs at the Dominance tier — $8,500/mo, covering AI SEO. Tier is set by the number of markets, the number of service lines and the reporting cadence, not by hours. Scope is agreed before anything is committed.
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